Manage your account
Your Account
When you purchased an item through our website you also created an account. You can always access your account when you navigate to https://www.wpo365.com/your-account/ and it allows you view / manage:
- Purchase receipts
- Subscriptions
- Software licenses
- Invoices
Your Purchases
The main landing page of the Your account section shows you your Purchase History. Please be aware that from this screen, you can also view and download the invoice for the specific order by clicking on View Invoice.
Your Subscriptions
From the menu you can navigate to Subscriptions to view a list of your subscriptions.
You can - for example - Update Payment Method or Cancel the subscription. If you cancel a subscription it will not automatically renew and the license will expire at the end of the current period. Once your license is expired you cannot update the (premium) plugins that you purchased.Please be aware that if your payment was made via PayPal, you cannot update your payment method directly. Instead, you should update your payment method through your PayPal account on the PayPal website.
Software Licenses
Proceed to the Licenses section to review your License Keys and their current statuses.
Continue from here to Manage Sites to de-activate a website or click View Upgrades if you wish to upgrade to another tier (see https://docs.wpo365.com/article/20-upgrade-your-license for more information)
Invoices
As previously noted, you can view and download your invoice from the Purchase History section accessible through the landing page of the Your Account area on the website.
You can update the details on the invoice when you click Update. This will load a new form where you can enter missing information e.g. your company name or VAT number as depicted below. Updating your details will allow you to re-generate a new invoice.
