Upgrade your license
If you purchased a premium edition of the plugin - for example you purchased the PROFILE+ extension and now you realize that you need the WPO365 | SYNC extension instead, you can easily do so through the website. Simply point your browser to https://www.wpo365.com/your-account/ to view all downloads and licenses available to you. Find the license you would like to upgrade and click the View licenses link for that item in the last column. A new page is loaded and this will show you - again in the last column - a link to View upgrades. Simply select one of the available upgrades to add the item in your shopping basket. Now you can proceed and checkout from the website. You will notice that the price for the upgrade is calculated pro-rata. This means that the price of the item you are purchasing is lowered by the amount of your initial purchase (corrected for the time lapsed since the initial purchase).