WPO365 Insights

This article will assist you in comprehending how to utilize WPO365 Insights, which offers a management summary and dashboard-like features. Beginning with version 27.0, WPO365 can be set up to gather information on key events it manages, including user logins, user creation/updates, and sending email. WPO365 Insights is a freemium service, which means that while some insights are accessible in the free version, others require the installation of a premium add-on or bundle to be unlocked.


Access to WPO365 Insights is available through the WPO365 Configuration Dashboard, as depicted below.

WPO365 Insights is not activated automatically. It must be enabled by an administrator who has access to the WPO365 Configuration Pages. Upon activation, the service will begin to gather data on the following events:
Insight Status (OK / NOK) Category
User logged in OK / NOK WP, SSO
User created OK / NOK WP, SSO, SYNC premium, SCIM premium
User updated OK / NOK SSO, SYNC premium, SCIM premium
Mail sent OK / NOK MAIL


The Status column signifies the availability of an insight; OK denotes success, while NOK indicates failure. For example, it an email failed to sent successfully, it count towards the Mail not sent successfully Insight.


WPO365 Insights are categorized by the source that captured the event. WP stands for WordPress, SSO refers to the Microsoft-based Single Sign-on as provided by WPO365, SYNC signifies that the service capturing the event was the WPO365 User synchronization, and SCIM denotes that the service capturing the event was the WPO365 SCIM service for Azure AD User provisioning. Lastly, MAIL denotes WPO365's ability to send WordPress emails via Microsoft Graph. For example, if a user logs into WordPress using a local WordPress account, it will count towards the WP User logged-in successfully insight. However, if a user signs in using Microsoft based SSO with the help of the WPO365 plugin, it will be counted as an SSO User logged-in successfully event.

 No claims can be made, based on the information presented by any of the WPO365 Insights.

Enable WPO365 Insights

Once WPO365 Insights is activated, and based on the features enabled, up to three cards for LOGIN, USERS, and MAIL will be displayed, as depicted below.

Please note The Mail Sent insight should not be mistaken for the WPO365 | MAIL (premium) feature, which logs all outgoing emails and allows for resending of emails in case they fail to send.

When a premium WPO365 addon or bundle is detected, you can view the details of an insight by clicking on the chevron icon, which will expand the list.

Again, when  a premium WPO365 addon or bundle is detected, you can change the period from Today to Week to Date (WTD), Month to Date (MTD) or Year to Date (YTD)If a premium WPO365 addon or bundle is not present, a corresponding warning will be displayed.

Truncate data

To remove the data collected by the WPO365 Insights service, simply click the Truncate data button located in the toolbar at the top of the page.

Anonymize user details

If you are not allowed to store additional information about your users, you can choose to Anonymize user details. Doing so will remove the user details e.g. from a User logged in insight. In that case, WPO365 Insights remains valuable for gathering information concerning the number of users who have successfully (and unsuccessfully) signed into your website, although it does not specify which users they were.

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