Enable debug log
If you want to better understand why the plugin is not working as expected, you may want to enable (debug) logging.
Important Since version 7.11 that was released on 9th April 2019 you can enable debugging comfortably from the Debug tab of the plugin’s configuration wizard.
To see all debug log entries, you can click Show all. By default, the debug log viewer will only show you errors.
Note If WPO365 support requested you to send a debug log file, you can click Copy to clipboard and send the log to email@example.com.
If you’d like to see more than the latest 1.000 debug entries, you can still enable debugging in WordPress and expect all log lines being written to the default WordPress debug log. You can do this by changing the following line in the wp-config file
define( 'WP_DEBUG', false );
define( 'WP_DEBUG', true );
and by adding the following lines:
define( 'WP_DEBUG_DISPLAY', false);
define( 'WP_DEBUG_LOG', true );
You should now find the WordPress debug.log in the wp-content directory.
Note There is a possibility that your website hoster has diverted debug / error output to a standard PHP log file. In this case you may need to ask your hoster where you can find the latest debug / error logs.
Important Once everything is working correctly you should turn debug logging in WordPress off because the file quickly grows and nobody wants a server running out of diskspace.